Question 1

Is Suraha free to use?

Accepted Answer

Yes. Suraha is completely free in version 1.0 — for both institutions and professionals. There are no premium plans and no paid verification.

Question 2

Who can register on the platform?

Accepted Answer

Islamic professionals (Imams, Muazzins, Khatibs, Quran teachers and Madrasah teachers) and institutions (mosques and madrasahs) can create an account.

Question 3

How do I get verified?

Accepted Answer

From your dashboard, go to Verification and add your profile photo, a short bio and at least one certificate. You can also add an ID document. Once submitted, an administrator reviews your documents and assigns the verified badge.

Question 4

Are my verification documents private?

Accepted Answer

Yes. Documents are stored in secure, private storage and are only accessible to authorized administrators for the purpose of review. They are never shown publicly.

Question 5

How do institutions post a job?

Accepted Answer

Institutions can post a job from their dashboard. You can edit a posting or close it at any time once it is filled.

Question 6

How do I apply for a role?

Accepted Answer

Browse open positions under Find Jobs, open a role and submit your application with a cover letter. You can track all your applications from your dashboard.

Question 7

How do I report inappropriate content?

Accepted Answer

Institution profiles include a report option. Reports are reviewed by administrators who can take action on abusive or inappropriate content.

Question 8

Can I delete my account?

Accepted Answer

Yes. Contact us and we will process your account deletion. Some information may be retained where required for legal or security reasons.

Help & frequently asked questions